Regarding products in stock
Orders are shipped within one to three days, unless the online store is closed and clearly announced on the homepage of the site.
For deliveries in Metropolitan France and Corsica, the deadline is 48 hours from the day following shipment.
For deliveries to the French overseas departments and territories or another country, the terms of delivery will be specified on a case-by-case basis.
Regarding custom orders
Lead times are displayed on the product sheets and are on average between 4 and 6 weeks of production.
Your order will be shipped from France. For member countries of the European Union, no customs fees will be applied. Outside of these countries, it is possible that customs fees may be applied by the customs of the country of delivery. The amount may vary depending on the country in question. You will be responsible for these additional costs.
In accordance with the provisions of the Consumer Code, you have a period of 14 days from the date of delivery of your order, to return any item and request an exchange, a refund or a credit note for the amount of your order and any delivery costs. You will only be responsible for the return shipping costs.
Returns must be made in their original condition and complete (packaging and accessories) allowing them to be re-marketed in new condition, accompanied by the purchase invoice. Damaged, soiled or incomplete products will not be returned.
The right of withdrawal can be exercised by sending an e-mail to the following address: firstname.lastname@example.org. For custom orders, we will only accept returns if you have received your item damaged.
To make a return, you must present us with a receipt or proof of purchase. Please do not return your purchase without first contacting us. The return will be made by your means to the following address: LAMARO (Les siège de Marie), 76 rue du Camas, 13005 Marseille.
Parcels in which there is no enclosed element that identifies the sender (order number, surname, first name and address) will not be accepted. You are responsible for any costs and risks associated with the return of the product.